Refund Policy
Transparency and Fairness in Our Billing Practices
We maintain a no-refund policy. However, we value our students' trust and consider exceptions in specific technical scenarios.
Refunds Will Be Considered Only If:
- Duplicate payment was made due to a technical error.
- The user was charged but did not get access to the subscription within 72 hours due to our fault.
- Legal or regulatory directives mandate a refund.
Refunds Will NOT Be Provided For:
- Non-winning participation.
- Dissatisfaction with quiz results.
- Unused subscription period.
- Cheating or account suspension due to violation of fair play.
Refund Process
Refund requests must be submitted to billing@examchamp99.com within 7 days of payment.
Verified refunds will be processed to the original payment method within 10–15 working days.